Brand Manager

SEPT 2019 - JUN 2020

🎯Prime Directive

To fully own and drive our clients' Amazon business with white-glove service, aligning with contractual obligations and company values, while continuously acquiring and applying the knowledge necessary to optimize strategy, operations, product development, pricing, digital content, advertising, and reporting.

🛠️SCOPE OF WORK

🧠 Strategy

• Build & maintain a cooperative & productive relationship with clients
• Work cross-functionally with internal and external stakeholders
• Built a complete, bespoke strategy based on the variables below
• Successfully execute said strategy
• Continually tested and honed this strategy

📸 Content

• Manage Amazon Digital Shelf for Client
• Created & maintained Amazon A+ content for each product
âžś Amazon A+ Content per product
âžś TKTKT
• Twisted like products and standardized their content
• Created & maintained Amazon Brand Store content
• A/B tested all content for performance

🛠️ Operations

• Worked with 3PL to reduce cost and increase efficiency
• Worked with Amazon to remove arbitrage listings
• Maintained Amazon inventory for 3P accounts
• Bullet

đź’µ Pricing

• Per-product margin analysis
• Create cost-efficient Amazon-specific packaging
• Bullet
• Bullet

📢 Advertising

• Bullet
• Bullet
• Bullet
• Bullet

📢 Advertising

• Managed Amazon PPC advertising in Perpetua
âžś Amazon Sponsored Products
âžś Amazon Sponsored Brands
âžś Amazon Sponsored Display
• Managed Amazon DSP advertising in Perpetua
• Experimented with Amazon OTT Advertising

đź“Š Analytics

• Created a monthly P&L Waterfall report for my clients
• Analyze and report on all data available in client's Amazon portal
• Bullet
• Bullet

⚡IMPACT

By mapping, analyzing, and optimizing a brands business on Amazon, I was able to increase opportunities, sales, conversions and brand awareness, as well as decreased unnecessary loss.  

đź’» Programs Used

âžś Microsoft Office (Outlook, Excel, PowerPoint, and Word)
âžś Adobe CS (Photoshop, Illustrator)
âžś Amazon Vendor Central
âžś Amazon Seller Central
âžś Slack
âžś Perpetua (Amazon Advertising AI Optimization Tool)
âžś Notion (Knowledge Management Platform)
âžś Trello (Project Management Platform)

👋🏽 Reason for Leaving

âžś COVID-19 pandemic shut down the world, and suddenly I had my then 1st and 3d grade children at home TKTK

âžś After weighing all of our options, I decided to take a brief haitus from my career to help my kids manage the stresses of remote learning, as well as the general atmosphere of fear and unceratinty.

âžś As soon as the schools opened back up, I went back to work - but with a new direction.

🧾 SUMMARY

After three years at Skarberg Sales & Marketing as their Business Intelligence Analyst, where I expanded my role into a comprehensive workflow of processes, procedures, and deliverables, I felt ready to grow further. Having gained deep expertise in managing, analyzing, and reporting Amazon Vendor Central data—and collaborating closely with Brand Managers—I identified brand management as the logical next step in my career.

An opportunity arose when a former colleague, who had founded Cartograph—an eCommerce agency supporting CPG brands on Amazon—invited me to join as a Brand Manager. Prioritizing a seamless transition from my previous role, I documented all workflows for my successor before accepting the offer. At Cartograph, I was entrusted with managing the Justin’s Nut Butter account via Amazon Vendor Central and co-managing several Seller Central accounts under the mentorship of a senior Brand Manager. My prior knowledge of Amazon Vendor Central made me a natural fit for the former, while my Seller Central co-management deepened my operational expertise.

Cartograph’s approach to brand management required comprehensive ownership of client businesses—covering strategy, operations, pricing, content, advertising, and analytics. The company’s white-glove service model demanded both adaptability and thoroughness. Despite a steep learning curve, I quickly leveraged my analytical background to excel in data-driven decisions and content optimization while expanding my knowledge in operations, pricing, and advertising.

In strategy development, I crafted tailored approaches for each brand, regularly refining them through testing and close collaboration with internal and client stakeholders. Operationally, I navigated logistical complexities, collaborating with 3PL providers, optimizing packaging to Amazon’s dimensional weight standards, and assisting in product development projects like variety packs. Pricing work involved detailed margin analysis, understanding Amazon’s cost structures, and tracking category trends. Advertising, a significant component of the role, involved managing campaigns through Perpetua for PPC and DSP, with experiments in emerging channels like OTT advertising.

Throughout this period, I was fortunate to receive valuable mentorship in both brand management and leadership skills such as effective communication and confident decision-making. Concurrently, I pursued website design and development as a personal project, creating a site to organize my learnings. This initiative not only accelerated my onboarding but also laid the foundation for my subsequent role at Cartograph as Knowledge Manager and informed my current endeavors as a Dynamic Systems Manager.

🔑  Key Contributions & Achievements

Amazon Vendor Central Accounts (Direct TKT)
Successfully managed the Justin’s Nut Butter Amazon Vendor Central account, driving strategic initiatives that aligned with client goals and improved account performance.
Amazon Seller Central (FBA)
Co-managed multiple Seller Central accounts, deepening operational knowledge under the guidance of a senior Brand Manager.
Account Strategy
Developed and implemented bespoke strategies tailored to each brand, resulting in optimized pricing, operations, and advertising effectiveness.
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Led operational improvements, collaborating with 3PLs to reduce costs, enhance efficiency, and design Amazon-optimized packaging solutions.
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Conducted comprehensive pricing analyses to inform client decisions on margin structures and competitive positioning.
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Managed Amazon PPC and DSP campaigns through Perpetua, experimenting with innovative channels like OTT advertising to expand brand reach.
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Built a personal website to consolidate learning resources, which later became the blueprint for Cartograph’s knowledge management system.
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Developed leadership and communication skills through mentorship, fostering clearer collaboration with cross-functional teams and clients.